Privacy Policy

Data Protection Policy – Charles Madden Dental Ltd.

This privacy policy sets out how Charles Madden Dental uses and protects any information that you give Charles Madden Dental when you use this website.

Charles Madden Dental is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with our privacy policy

Charles Madden Dental may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2018.

WHAT WE COLLECT

We collect the following information:

  • Name, address and date of birth
  • Contact information including email address and contact number
  • Demographic information such as profession / place of work
  • PPS number – for Dept. of Social Welfare
  • Medical history
  • Dental care history

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Record keeping.
  • Improving services.
  • Occasional promotional email about new services, special offers or other information which we think you may find interesting.

SECURITY

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure of information we have implemented electronic, physical and managerial practices to protect the information we collect online.

COOKIES

Cookies help and allows web applications to respond to an individual. The web application can help tailor its operations to your preferences by gathering and remembering information.

Traffic log cookies are used to identify which pages are being visited most. This helps us analyse traffic and improve our website performance and content for our customer needs. This information is for statistical analysis purposes only and is not retained.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Cookies in no way gives us access to information about you, other than the information you may have chosen to share with us, following examination of our privacy policy.

Of course, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, and declining may affect the performance of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. On leaving the alexandradental.ie domain, we have no control over the privacy or safety policies for any external websites. Therefore, we cannot be responsible for the protection and privacy of any information you may provide to these websites and these sites would not be covered by this privacy statement. Please exercise caution when providing information to third parties and if in doubt look at the privacy statement applicable to the website.

CONTROLLING YOUR PERSONAL INFORMATION

We do not sell or distribute patient information to any third parties unless with the prior consent of our patients when providing information to external services. From time to time, we may send on promotional information about updates or services within the practice. An option will be provided for patients to exclude themselves from future material.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held, then please contact us with your request.

If you find any information held by Charles Madden Dental to be incorrect or out of date, then please contact us at your earliest convenience so we may update your personal records.

Cookie Information

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Cookies set by visiting this website

NameDescriptionDuration
cc_cookie_acceptThis cookie is set when the button is clicked to confirm you agree to receiving cookies.365 days
ASP.NET_SessionIdKeeps your website session alive.Session
cCSStxt defaulttext
cCSS graphics
These cookies are set depending upon whether a user has opted for a text only version of a website or graphical version (if such functionaly is available)31 days
imagerandomitemlist_XXUsed in the functioning of random banners on the home and any other inner pages.6 months
_ga
_gat
Google Analytics cookie, used to distinguish users and throttle request rate  Read moreDecided by Google
__utm*Google Analytics non-personally identifiable information used for website analytics. Read moreDecided by Google
_hjClosedSurveyInvitesHotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. Read more365 days
_hjDonePollsHotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.  Read more365 days
_hjMinimizedPollsHotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. Read more365 days
_hjDoneTestersWidgetsHotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. Read more365 days
_hjMinimizedTestersWidgetsHotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. Read more365 days
_hjIncludedInSampleHotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Read more365 days

*1 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

*2 A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web.

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